QR Poster Guide

Important - NHS test and trace QR poster - legal requirement for your business

Designated businesses and organisations, including hospitality, close contact services and leisure venues, will be legally required to log details of customers, visitors and staff for NHS Test and Trace.

On Friday 18 September the Government announced that certain venues, including venues run by local authorities will now be legally required to display NHS test and trace QR posters in venues by Thursday 24 September, ahead of the NHS COVID-19 APP being rolled out nationally next week. This includes all venues from the following sectors:

  • hospitality;
  • leisure and tourism;
  • close contact services; and
  • local authority venues.

Businesses will be expected to make sure their customers are aware of the rules around QR codes by displaying posters and speaking to customers directly.

For further details on the announcement please see:

To support you, please see a bank of helpful resources:   

Further materials on our business to business campaign which also may be useful are available here:

How to create a QR code

Before you start

You will need:

  • your email address
  • the address of your business, community organisation or event
  • If you have more than one venue, you will also need:
    • the address of each location
    • an email address for the manager (or point of contact) for each location
    • a phone number for the manager (or point of contact) for each location

Getting your QR code

Visit  You’ll receive your QR code poster by email soon after you have submitted your information. If you have more than one location, the manager (or point of contact) for each location will also receive a unique QR code poster by email.

What to do when you receive your QR code

When you receive your QR code poster you should:

  • print the poster
  • display the poster somewhere visitors can see it and scan it when they arrive, for example next to the entrance
  • ask visitors to scan the QR code when they arrive, using their NHS COVID-19 app
  • display as many posters as you need to, to avoid queues forming

If you do not have a printer, you can show the QR code on a display screen, such as a TV or tablet. Make sure it’s within reach so visitors can scan it with their mobile phones.

QR Poster guide